Privacy Policy

Eclero (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you use our website, services, and AI-powered solutions.

1. Information We Collect

• Personal Data: name, email address, phone number, etc.
• Business Data: company information and uploaded documents & products.
• Usage Data: IP address, browser type, pages visited, etc.

2. How We Use Your Information

• To provide and improve our services
• To respond to your inquiries
• To send updates or service notifications
• To analyze service usage and enhance UX

3. Data Sharing and Disclosure

We do not sell or rent your information. We may share data with trusted service providers or if required by law.

4. Data Security

We use administrative and technical safeguards to protect your information, but no system is 100% secure.

5. Cookies and Tracking

We use cookies to improve functionality and user experience. You can adjust settings in your browser.

6. Your Rights

You have the right to access, correct, or delete your data. Contact us at hello@ecleroai.com to exercise your rights.

7. Data Retention

We retain data as long as necessary for service delivery or legal compliance.

8. Children’s Privacy

We do not knowingly collect data from children under 13 years of age.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the revision date.

10. Contact Us

PT Ekselen Solusi Cerdas
Email: hello@ecleroai.com
Website: https://ecleroai.com